Introduction
At Tiles on a Pallet, we are committed to safeguarding the privacy of our website users. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the laws of the United Kingdom.
Information Collection
When you place an order or create an account on our website, we collect personal information such as your name, email address, billing address, shipping address, and telephone number.
We also collect information when you participate in competitions, provide feedback, or complete surveys. Additionally, anonymous web usage information is collected through cookies when you browse our website.
Use of Information
The information collected is used to process your orders and manage your account if you create one. If you opt-in for promotional communications, we may also use your information to send you special offers, discount vouchers, inform you about new products and services, and invite you to participate in competitions.
Data Sharing
We may share your personal information with third-party service providers who assist us in processing orders, providing customer support, and marketing our products and services. These service providers are obligated to protect your information and use it only for the purposes specified by us.
Data Security
We implement appropriate measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also object to the processing of your data or request restriction of processing. To exercise these rights or for any inquiries, please contact our customer support team.
Cookies
We use cookies to analyse web traffic and improve our website’s functionality. You can choose to accept or decline cookies through your browser settings, although this may affect your experience on our website.
Other Websites
Our Privacy Policy applies only to our website. When you visit external websites linked from ours, please review their privacy policies as they may differ from ours.
Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Please check this page periodically for updates.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Tiles on a Pallet